Timeslips® Software Support
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We make it easy to help you choose which customer support option is the best for your business. Do you need more help? Call now to set up an on-site appointment.
Three great plans deliver the solutions you need to do more and do it better in less time.

Fast answers to any questions you have about your Timselips* software from experienced technicians is just a phone call or e-mail away with a Timeslips Customer Support Plan. In addition you'll get answers to questions about Timeslips add-on products and services including Crystal Reports and more!

Just one call gives you fast access to our professional support specialists who are ready with the answers to all your questions about Timeslips. Rather than searching through manuals or trying time-consuming trial-and-error solutions, choosing Timeslips Customer Support can help you to solve unexpected problems and improve your results from daily tasks. *The Timeslips Line includes Timeslips 2005, Timeslips 2004, Timeslips 2003 version 11, Version 10.5

For the Timeslips Product line choose from:

Contract Support Plan - flexible access - Buy Now

  • Priority e-mail support
  • Annual subscription to Best Connections! Our quarterly small business newsletter
  • Free admission to our semi-annual technology conferences
  • 1 Free minimum call within 30 days from the date you purchase your upgrade through us

On-Demand Support Plan - the basic plan - Buy Now

  • Simple support you pay for as you need.
  • Experienced technicians who’ll provide you with fast friendly solutions
  • Existing customers receive 1 Free call within 30 days from the date you purchase your upgrade through us

On-Site Services - Buy Now

  • When you need local help we are committed to superior customer service
  • Training from Certified technicians who’ll help answer all those questions
  • Set and Installation assistance to help tailor the system to help you do more and do it better in less time Guaranteed!

*Support specialists reserve the right to limit calls to one hour or one incident. Phone support is available for all customers but is not a substitute for training. Your information is kept confidential.

The following versions require special contracts:
Timeslips prior to version 10.5

In fairness to our clients calls are screened at no charge to gain as much information as possible regarding your particular problem. Charges will begin when technical support is actually given. Normally calls are returned the same day. JCS reserves the right to refuse service. A 2 hour minimum charge applies to on-sites cancelled less than 24 hours before the onsite is scheduled. Travel time is billed 1 way and both ways over 35 miles. Business hours are Monday – Friday 8am-5pm CST. After hour rates are 1.5 times service rates. Payment is required at the time services are performed.
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